IT Support - L4 Network Engineer Apprentice

IT Support:

Provide technical support and maintenance for IT desktop Install and maintain workstations and laptops Support IT/CAD Manager in reviewing IT systems Support internal telephone system and external telecommunication suppliers Provide technical support and maintenance for printers To assist with other departmental duties where necessary Liaise with IT Manager

Software Support:

Assist the IT/CAD Manager to maintain and monitor software subscriptions (Adobe, Bentley, Autodesk, Rhino) Support staff on the latest software and general day-to- day technical issues Maintain and support cloud-based email (Office 365) Assist IT/CAD Manager to propose and implement new software solutions and systems as required to meet company objectives

System Management:

Liaise with architects and provide assistance in use of web-based document control systems I.E. Newforma

Additional information:

We use Autocad and Revit software packages to develop most of our projects (some legacy projects delivered in Microstation) Further training can be provided but we require individuals who can become quickly established on projects, so some experience of Revit in particular is essential We work as a collaborative and proactive studio where communication and knowledge sharing is encouraged Project work is supported by a programme of lunchtime talks, construction site visits and office trips

Training:

This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week. 

Level 4 Network Engineer  Behaviour, Skills and Knowledge

Training Outcome:

There is an opportunity to secure a permanent position after successfully completing the apprenticeship. 

Employer Description:
Founded in 1991 Haworth Tompkins is a Stirling Prize-winning architectural practice of 100+ people, working across the Culture, Housing, Mixed Use, Industrial, Education and Masterplanning sectors. We are an Employee Ownership Trust, a B Corp, founding members of Architects Declare and named the AJ100 Practice of the Year in 2020 and 2022.

Working Hours :
Monday – Friday 9am to 5.30pm (with one hour for lunch) Operating core hours Offsite training when required based on Apprenticeship requirements

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative