Business Support Administration Apprentice

Administrative Support:

Maintain accurate and up-to-date pupil records relating to attendance, welfare, and inclusion Input and manage data on the school’s Management Information System (MIS) to support tracking and reporting Produce and distribute reports, letters, and correspondence as required Provide administrative support for meetings, including minute-taking, preparing agendas, and circulating relevant documentation Assist with the monitoring of daily attendance, follow up on absences, and escalate concerns in line with school policy Assist with the coordination of attendance interventions and liaise with relevant staff to ensure appropriate support is in place Support the recording and monitoring of safeguarding and welfare concerns in line with the school’s procedures Assist as a first point of contact for parents and carers regarding attendance Support the organisation of meetings and communications with families to promote engagement and positive relationships Draft and issue letters and reports to parents/carers related to attendance and inclusion Provide administrative support to the Pupil Welfare Officer team, including diary management and coordination of activities Ensure consistency in record-keeping and follow-up actions across the welfare team

General Duties:

Handle confidential information with sensitivity and professionalism Adhere to safeguarding procedures and support the school’s safeguarding culture Undertake training and development relevant to the role Combine practical on the job training with theoretical learning and development Take responsibility for gathering and recording evidence for your Level 3 apprenticeship and key skills, and attending and training sessions or tests organised by your assessor Take an active part in appraising their own work against agreed priorities and targets in accordance with the Trust’s performance management protocols Respond to enquiries in a positive and professional manner and to be focussed on achieving the desired outcome. This could be face-to-face, on the telephone or by email and with a wide range of external providers Undertake any necessary training associated with the duties of the post Provide general administration support including data entry, internal and external communications and reception cover Ensure that communication within school is robust and timely, sharing information as appropriate with the correct school staff To ensure the confidential safekeeping of sensitive documents To ensure all information either verbally or written is kept confidential at all times To maintain files and records including recording on Bromcom

Training:

Full apprenticeship training provided, working towards a level 3 Business Administration qualification. All training will be on the job training at workplace location with 20% of your working hours per 6 hours per week will towards your qualification. This apprenticeship will take approximately 18 to 24 months.

Training Outcome:

There may be potential opportunities to obtain a permanent position after completion of the apprenticeship. 

Employer Description:
Broadoak School is proudly built upon a tradition of providing exceptional opportunities for our young people. We set high academic standards by purposely ensuring our curriculum offers the breadth to meet individual needs, remaining ambitious and forward-thinking for our young people. We aim to provide each young person with the skills and qualifications to access further education or the world of work, whilst actively encouraging them to become responsible citizens in both the local community and in wider society through our exceptional Personal Development offer. The school has very talented and dedicated staff, who are determined to provide the best quality teaching and support for all young people in a caring environment. We live to our mission of "Providing opportunities, improving lives "

Working Hours :
36.25 per week, Term Time only (including INSET Days)

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Computer Literate,Able to relate well to staff,Able to relate well to pupils,Flexibility,Good attendance record,Pleasant, outgoing manner,Enthusiastic,Excellent time-keeping,Neat and tidy appearance