Business Admin Apprentice

* Welcoming, greeting and checking in customers/test-taking candidates.

* Complying with all exam-testing security and procedures and following company policies using careful judgment.

* Logging onto the computer, checking in each customer & ensuring they sign in. They will sign in electronically.

* Verifying customer/candidate personal identification documents and explaining the exam testing process/rules.

* Proctor / invigilate candidates while they are completing their exam/test.

* Troubleshooting with internal departments, such as the IT department to fix any technical issues in the Test Centre.

* Some housekeeping duties such as sanitizing keyboards/workstations as necessary.

* Minimum of 6 hours per week spent on apprenticeship work and training.



Training:

Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.



Training Outcome:

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.



Employer Description:
Smartthink Training Ltd is a trusted partner in Information Technology excellence. They don't just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. You will gain hands-on experience with groundbreaking projects, earn prestigious industry certifications, and receive tailored mentorship from seasoned IT professionals.

Working Hours :
9am to 4pm, 3 days per week between Monday and Saturday (alternating rotas).

Skills:
Administrative skills,Communication skills,Customer care skills,Presentation skills


  • Location: Unit W34 Groove Business Centre, 560-568 High Road, London, N17 9TA N17 9TA
  • Type: Permanent
  • Recruiter: CT SKILLS LIMITED
  • Posted: 18-Jul-2025
  • Posted on: findapprenticeship.service.gov.uk