Business Admin Apprentice
* Welcoming, greeting and checking in customers/test-taking candidates.
* Complying with all exam-testing security and procedures and following company policies using careful judgment.
* Logging onto the computer, checking in each customer & ensuring they sign in. They will sign in electronically.
* Verifying customer/candidate personal identification documents and explaining the exam testing process/rules.
* Proctor / invigilate candidates while they are completing their exam/test.
* Troubleshooting with internal departments, such as the IT department to fix any technical issues in the Test Centre.
* Some housekeeping duties such as sanitizing keyboards/workstations as necessary.
* Minimum of 6 hours per week spent on apprenticeship work and training.
Training:
Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.
Employer Description:
Smartthink Training Ltd is a trusted partner in Information Technology excellence. They don't just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. You will gain hands-on experience with groundbreaking projects, earn prestigious industry certifications, and receive tailored mentorship from seasoned IT professionals.
Working Hours :
9am to 4pm, 3 days per week between Monday and Saturday (alternating rotas).
Skills:
Administrative skills,Communication skills,Customer care skills,Presentation skills