International Trade Administrator Apprentice

As an International Trade Administrator, you’ll play a key role in the smooth delivery of our international trade services across Devon and Cornwall. Working as part of a small, dedicated team, you’ll be responsible for processing export documentation, supporting exporters with guidance, and helping to deliver a consistently high standard of service. You’ll also help coordinate training programmes accredited by the British Chambers of Commerce and provide administrative support across the team.

This role requires someone who can work independently within a small team, manage tasks accurately and efficiently as well as maintain strong communication skills - both written and verbal.

If you have a keen interest in global trade, thrive in a fast-paced environment, and have a sharp eye for detail, we’d love to hear from you.

Key Responsibilities

Process export documentation in line with regulations and standards Respond to queries from exporters via phone and email Support the administration of international trade training courses and events Maintain accurate records and databases Ensure excellent customer service at all times

We’re looking for a motivated self-starter who takes pride in delivering excellent customer service and meeting tight deadlines. The ideal candidate will have strong communication and interpersonal skills, along with the ability to stay organised and focused in a fast-paced, ever-changing environment.You’ll need competency in basic IT skills, particularly in Excel and Outlook, and a confident approach to prioritising tasks. This is a varied and engaging role, and you’ll be trusted to handle sensitive information with discretion, professionalism, and diplomacy.

Full training on export documentation will be provided through the British Chambers of Commerce.

Training:

Apprenticeship Training Provided by Assessor at Swatpro, every 4 weeks.

In house training for the job role provided by employer.

Training Outcome:

Upon completing the apprenticeship, the expected progression would be to transition into a permanent International Trade administrative position within the team, with opportunities to develop and progress in other areas of the Chamber as needed.

Employer Description:
Devon Chamber is much more than networking. It’s a place designed to support your business, no matter where you are in Devon. While you’re working hard, we’re lobbying for you in Westminster, designing unmissable, high-calibre events and connecting you to people that will take you to the next level. We’re the only accredited Chamber in Devon, that means we have an executive team employed to support you when you need it most. Today, we incorporate the historic Chambers of Exeter and Plymouth, as well as partnering with business organisations in towns across the county. Together we are united in a vision for better, more inclusive business for all, that stands for people, planet and purpose.

Working Hours :
Working hours per day: 7 hours Working week pattern: (Monday-Friday)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative