Apprentice Administration Specialist

Day to day responsibility for the running of the contract in a customer service capacity. Meet the customer’s operational requirements. Ensure deliveries are made on time in full. First line support for customer and DSV to ensure that all issues are proactively handled. Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices. Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

Training:

Business Administrator Level 3

On-the-job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop. Identify, track and support 6-hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

After successful completion of the apprenticeship there is the potential of a permanent position.

Employer Description:
As a global freight forwarder, DSV provides and manages supply chain solutions for thousands of companies every day. Whether you are a small family-run businesses or large global corporation we focus on keeping your supply chains flowing through operational excellence and sustainable growth. This is at the core of our purpose, vision and mission.

Working Hours :
Full time - Monday to Friday

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working