First Line IT Support Apprentice

The role is based at the Royal Greenwich Trust School. 

The role will involve dealing with in person and ticket requests for all types of IT Issues, from PC’s not working to rebuilding a PC or Laptop. You should be prepared to deal with in person request and requests that come through the ticketing system, the role also covers all aspects of IT in a School Environment.

Training:

This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. 

Level 3 Information Communication Technician Standard Behaviour, Skills and Knowledge

Training Outcome:
If successful, and a position is available within TQS at end of placement Would love to take on under a permanent contract, this is dependent on budgets

Employer Description:
With over 20 years of combined experience in all aspects of Information Technology, the TQS team provides a wide variety of services ranging from general support to consultancy and even providing full-time staff to our customers. Our model works a little different to most in that we can be fully flexible to your requirements.

Working Hours :
Monday to Thursday 8.30am to 4.30pm Friday day release at College

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience