Customer Service Apprenticeship - Kings Heath Specsavers

Giving customers top-notch advice Giving customers a warm welcome to the store Dealing with orders  Efficiently answer telephone calls to the store Advising customers their hearing aids/glasses are ready or delayed as appropriate

Training:
Level 2 Customer Service Practitioner English and maths Functional Skills if necessary How training will be delivered is to be confirmed

Training Outcome:

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Employer Description:
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.

Working Hours :
Days and shifts to be confirmed - full-time to include weekend working.

Skills:
Communication skills,Organisation skills,Administrative skills,Team working