Front Office Agent - Dresden
Job Title: Front Office AgentLocation: Dresden, GermanySalary: €22,000 - €24,000 per yearAbout: My client is a premier hotel located in the heart of Dresden.
They pride ourselves on delivering exceptional service and creating memorable experiences for their guests.
As a Front Office Agent, you will be the face of our hotel, ensuring that each guest receives a warm welcome and impeccable service throughout their stay.Key Responsibilities:
Greet and welcome guests upon arrival with a friendly and professional demeanorManage check-in and check-out processes efficientlyHandle guest inquiries, requests, and complaints promptly and courteouslyProvide information about the hotel, available rooms, rates, and amenitiesCoordinate with housekeeping and maintenance to ensure guest satisfactionProcess payments and maintain accurate records of transactionsAssist with reservations and cancellationsUphold hotel policies and procedures
Qualifications:
Previous experience in a similar role within the hospitality industry is preferredStrong communication and interpersonal skillsProficiency in German and English; additional languages are a plusExcellent organizational and multitasking abilitiesProfessional appearance and attitudeAbility to work flexible hours, including evenings, weekends, and holidaysFamiliarity with hotel management software (e.g., Opera, Fidelio) is an advantage
What We Offer:
Competitive salary of €22,000 - €24,000 per yearOpportunities for career growth and developmentA supportive and friendly work environmentEmployee discounts on hotel services and amenitiesComprehensive training programs
How to Apply:further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants.
If you haven't heard from us within 2 weeks, please consider your application unsuccessful.
Nevertheless, feel free to reach out!
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