Reservation Agent

Reservation Agent
Salary up to £26,500 plus a £7,000 service charge
Things to know:

Luxury Boutique Hotel

Things you will be doing as a Reservation Agent:

Answering phone calls and responding to emails
Providing customers with information about the hotel’s accommodation options, rates, and amenities
Processing reservations, cancellations, and modifications using reservation software
Collecting and processing payments from guests
Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met
Updating and maintaining customer information in the reservation system
Providing guests with directions and recommendations for local attractions and restaurants

You will be a great fit if you have:

At least six months experience in a similar role
Attention to detail
Excellent communication skills
Ability to work under pressure
Excellent organisational skills, ability to prioritise tasks

LEGAL REQUIREMENTS
In line with present UK working requirements, all candidates are required to provide proof of eligibility to work in the UK.
Spayse’s undertaking is as a recruitment agent in this role and is bound by the requirements requested by our client.