Service Co-Ordinator

POSITION: Service Co-Ordinator LOCATION: Dublin West SALARY: Negotiable DOE
EXCELLENT OPPORTUNITY FOR AN EXPERIENCED SERVICE CO-ORDINATIOR TO JOIN A GLOBAL COMPANY WITH A STRONG PRESCENCE
RESPONSIBILITies

Co-ordinate Equipment Install start date with customers
Co-ordinate Install Engineer team currently of 8 Engineers -manage time allocated to each job, highlighting overruns
Dealing with Subcontractors as required -tracking their activity
Ensure all Installations paperwork is completed in full with customer signature of acceptance and then shared signed off documentation with customers
Managing Documentation
Arrange hire of specialist Equipment for Installations teams
Book Hotels as needed for Installation Team once approved by Installations Manager
Manage Warranty claims for faulty equipment from factories
Manage Warranty claims from customers


Liaise with Group factories and 3rd Party suppliers as to delivery dates for Equipment ordered
Arrange transport of Equipment from factory to Customer site or Company Warehouse -ensure close monitoring of costs
Ensure all Equipment onsite before start of Installations work


Maintain records of all Engineer safety training (Safe Pass, Manual Handling, MEWP, etc)
Preparation of RAMS for Installations & Service


Provide Customer with Service Contract offer once Installation is completed and fully signed off.
Maintain log of Installations to ensure all Installations over a year old are followed up to offer Service Contract

REQUIREMENTS

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and to tight deadlines
Excellent administration skills and attention to detail
Ability to multitask

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.

Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.

Applications submitted without the necessary visa in place will not be considered.

If the position above is of interest to you and you would like to know more, please call Sue today on 059 915 8972 in complete confidence.

SOB