3rd Line Engineer

3rd Line Engineer required in Teddington – 5 days on site, up to £48k

Are you an experienced 3rd Line Engineer seeking an excellent opportunity for an outstanding luxury company?

Key Responsibilities
• Provide a high level of technical support and assistance to all colleagues, and guests
when required;
• Troubleshoot system and network problems by diagnosing and solving faults;
• Liaise with external support providers to ensure complex faults are resolved effectively;
• Build, configure, and setup all computers for staff.;
• Perform new user on boarding tasks, and system inductions;
• Configure, support and troubleshoot servers, printers, mobile and desk phones;
• Ensure Active Directory, Security Groups, and User Permissions are accurately up to
date;
• Support the Executive Team with projects, ensuring timelines are adhered to;
• Assist the Hotel and third parties, in delivering and implementing new services;
• Responsible for ensuring all technical documentation is kept up to date and ensuring all
IT policies are properly followed;
• Maintain inventory records of all Hotel IT equipment;
• Attend daily, and management meetings when required, to provide business updates;
• Maintain and review all compliance requirements around Cyber security and GDPR.

CUSTOMER SERVICE
• Deliver friendly, efficient customer service to all our guests;
• Promote a helpful and professional image to guests;
• Listen and notice all guest feedback and deal without delay;

Apply today!


  • Location: City of London, England
  • Salary: £46000 - £48000 per annum
  • Type: Permanent
  • Recruiter: Just IT Recruitment
  • Posted: 07-May-2024
  • Posted on: careers4a.com