Business & Marketing Support Apprentice

Mustard are a B-Corp creative recruitment business. We are headquartered in Bristol but operate globally, servicing the creative industries. We have 6 distinct divisions:

BE – Built Environment, Architecture

ID – Interior Design

MD – Marketing & Design

XP – Events, Exhibitions & Experiential

FX – VFX, TV, Film & Gaming

TD – Technology & Development

We are looking for an ambitious, diligent and adaptable person with a positive outlook to join our back office team as an apprentice in a wide-ranging job covering various aspects of business support and marketing. A great way to learn how an SME runs and operates which will give a huge variety of transferrable skills including communication, time management and being a part of a team.

Business Support

Office administration – maintaining a clean and tidy workspace, welcoming guests onto site, preparing hot drinks for guests and team members, loading/emptying dishwashers. Timesheet / Invoicing support – learning how to use timesheet platform to manage portfolio of 40-50 remote contract workers. Sending contracts for e-signing via Adobe Sign. Answering the main phone line, forwarding phone calls on to the relevant consultants / team members, taking messages. Dealing with inbound job applications, fielding queries via email and logging appropriately within our CRM. Provide holiday cover within finance and administration team.

Marketing

Social Media – content creation, scheduling posts across multiple channels including Linkedin, Instagram, X and TikTok. Email marketing – writing emails, curating lists, checking GDPR consent and data hygiene. Updating marketing support and pitch documents according to brand guidelines using templates in Canva and Adobe Indesign.

Training:

The training will be delivered by SGS College, Filton and the apprenticeship is delivered over 15 months with an additional 3-month
End Point Assessment. 

In addition to the Knowledge Skills and Behaviours set out in the apprenticeship standard, SGS College will also embed a City and Guilds Diploma in business administration.

This covers the following mandatory units:

Principles of business administration Personal and professional development Managing performance Your organisation Communication in a business environment Project management ICT for business

In addition, learners will be required to select one relevant optional unit.

More training information:

Throughout the course, the apprentice will be working on their portfolio and new learning in the workplace. As well as managing a project to improve a process in their work environment. This will prepare them for their EPA by allowing them to document their skills, experiences, and achievements, creating a showcase of their professional development and knowledge in real-world scenarios. The diploma in business administration and knowledge set out in the apprenticeship standard is delivered through 10 classroom-based lessons. During this time, the knowledge for the diploma and the standard will be delivered face to face. The apprentice will be required to attend college one day a week during this period.

Training Outcome:

Full-time job at Mustard upon successful completion of apprenticeship as either Business Support or Marketing Executive.

Employer Description:
23 staff, buzzy and noisy office based in city centre in Bristol. Regular social gatherings, activity days and sometimes overseas trips. We partner with local charities and fundraise regularly with bake sales and other events. Fast-paced environment, no 2 days are ever the same.

Working Hours :
Monday- Friday - 40 hours a week. Attending college 1 day per week at our Filton Campus. Times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience