Head Office Dispensing Optician

Zest Optical are recruiting for a qualified Dispensing Optician to join one of the UK’s leading independent online retailer of luxury sunglasses and prescription eyewear.

This is a chance to take the next step in your career, utilising all of the skills you have developed in-store, in a fresh environment with a business that prides itself on innovation and exceptional customer experience.

The Business

Established for over 20 years with a reputation for excellence Over 23,000 5-star reviews on Trustpilot Modern head office with an in-house Optical Glazing Lab and distribution facility

The Role

Drive the continued success of the prescription side of the business. This is a diverse position that goes beyond traditional dispensing, offering the opportunity to apply your expertise in a variety of ways:

Customer Support: Act as the main point of contact via digital communication channels for prescription-related queries. Product Guidance: Advise on the most suitable products for customers with specific or complex prescription needs. Training & Development: Provide ongoing training to the customer service team to enhance their knowledge and understanding. Process Improvement: Develop and refine dispensing procedures to ensure a seamless prescription journey for customers. Content Management: Ensure the accuracy of prescription-related content on the website. Service Expansion: Assist in expanding the prescription product range and developing new services. Marketing Support: Provide expertise for prescription-focused marketing campaigns.

About You

GOC Registered: With a clean record. Commercially Astute: Understand business growth and customer satisfaction. Tech-Savvy: Comfortable using IT systems and managing administrative tasks. Strong Communicator: Confident in collaborating across teams and providing expert advice.

What’s On Offer?

Salary: £30-33,000 + Bonus. Hours: Full-time or part-time (30-37.5 hours per week). Reduced Weekends: 1 in 4 Sats (9am-2pm) and can be worked from home. Holidays: 26 days + Bank Holidays. Professional Fees: Paid. Staff Discount: Generous staff discount on products. Hybrid Working: Potential for WFH once comfortable in role.

Apply Now

If you’re a Dispensing Optician looking to take your career to the next level, we would love to hear from you.

To apply, please submit your CV through the ‘Apply’ link below.