Apprentice Library and Archive Assistant
As an apprentice in the Library, Archive, and Information Service you will develop the knowledge, skills, and behaviours to:
To deliver and promote the full range of customer focused services as required by that service area and its usersTo actively engage with customers to help them gain maximum benefit from the service by:
Supporting customers find appropriate materials to meet their needs Supporting customers to use the ICT systems provided including self-service facilities, computer/internet access and printing Delivering an effective information enquiry service using all relevant sources Working with all priority client groups to reduce barriers to using the service Providing a range of activities and services for children, young adults and families appropriate to that service area
Collections & Audience Promotion:
Planning & Performance:
To contribute to the development and implementation of work plans and to the services’ planning, performance and review processes To contribute to the formulation and implementation of customer focused quality standards to ensure consistency in performance and quality outcomesBusiness Support:
To undertake day to day financial processes and procedures to comply with financial regulations and the Council’s Standing Orders Where required to be a key holder and ensure the day to day opening, closing and security of the building within agreed hours To participate in the supervision and support/training of new staff, apprentices, people on work experience placements and other team members as appropriate To carry out administrative tasks, and use business systems and I.T. efficiently, to agreed departmental and corporate standardsSelf Development:
To participate in the Personal Development Review process, professional development and team working to deliver agreed service priorities and targetsTraining:
You will be working towards a level 3 library, information and archive services assistant.
Training will be one day a week.
Training centre is located at CDC Centre, Cricket inn road, Sheffield, S2 1TR.
Training Outcome:
Opportunity to move into a full time post upon completion of apprenticeship.
Employer Description:
Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committees
Working Hours :
37 Hours a week on rota system.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience