Reservations Agent - Central London!

Reservations Agent - Central London! Reservations Agent: Central London – Temp role! COREcruitment is working with a big restaurant group in London who are looking for a Reservations Agent to join them for 7 weeks! You will be responsible for booking, converting and dealing with day-to-day guest queries via the telephone. Requirements and Responsibilities:
Dealing professionally and helpfully with guests over the telephone and live chat with expected brand quality and standards.To meet expected KPIs and conversion targets set by management.Taking and inputting reservations accurately and efficiently.Maintaining a professional and positive work ethic.

Delivering excellent guest service on the phone to all guests.Achieving monthly targets set by the business.Confirming reservations accurately and efficiently.Dealing with multiple restaurants as assigned by manager.Maintaining knowledge of sites, offerings, and company values.Being positive and responsive to any guest’s requests.Informing supervisors and managers of any complaints/ comments/ perceived issues from guests and deal with where appropriate.Being flexible to carry out any other reasonable duties and responsibilities within the job capability assigned as per the business needs.Supporting on additional tasks where required.Fixed Term Contract, with potential to become permanent.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.