Outlet Manager

Job Title: Outlet Manager Location: Dubai, United Arab Emirates Package: up to 13,000 AED per month all-inclusive, plus incentive bonus I'm currently supporting one of Dubai's most well known lifestyle & entertainment properties, with their search for an Outlet Manager to head up all FOH operations for one of their flagship Italian venues.  The venue provides an amazing all-day dining concept, alongside an incredible grab & go product, and they are fully licenced too - as they offer an array both dining & happy hour promotions.  The role will be reporting directly into the F&B Manager, and you'll be responsible for leading a FOH team of 10.  Personality is a big thing for this group, so we're looking for someone with high energy, a real love for hospitality (and ideally Italian food), and someone with a great sense of humour too.  
Responsibilities:
Coordinate daily Front of the House restaurant operations.Deliver superior service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Regularly review product quality and research new vendors.Organize and supervise shifts.Appraise staff performance and provide feedback to improve productivity.Estimate future needs for goods, kitchen utensils and cleaning products.Ensure compliance with sanitation and safety regulations.Manage restaurant’s good image and suggest ways to improve it.Control operational costs and identify measures to cut waste.Create detailed reports on weekly, monthly and annual revenues and expenses.Promote the brand in the local community through word-of-mouth and restaurant events.Recommend ways to reach a broader audience (e.g.

discounts and social media ads).Train new and current employees on proper customer service practices.Implement policies and protocols that will maintain future restaurant operations.