Leisure Duty Manager Apprenticeship

You will need to be a people person, who enjoys the front of house approach.

The job role includes: -

Meet and greet customers, answering calls and dealing with customer enquiries To advise customers on all aspects of swimming tuition (full training will be given) To assist all customers who have queries, complaints or requiring information in a polite, friendly and helpful manager Dealing with bookings, cash handling, banking and reconciliation in accordance with Company procedures Frequent use of Microsoft Word, Excel and Outlook Daily use of Course Pro online booking software To ensure the effective supervision of customers in the use of the facilities, ensuring their safety and wellbeing at all times To be responsible for the premises security and opening and closing of the building in accordance with company procedures To administer First Aid where suitably qualified to do so, in accordance with company procedures To undertake poolside duties ensuring the safety of the public and colleagues at all times, including monitoring of pool tests and plant room (full training will be given) Ensure the adherence to all regulations and legislation relating to working with children Working in the water while gaining knowledge and your level one and two swim teacher certificate Supporting teachers with lessons – ensuring safety and lessons are delivered in a fun manner

Training Outcome:

Progression within the company.

Employer Description:
First Strokes Swim Schools Limited is an award-winning swim school, using its own purpose built teaching pools and private pools. Currently operating from multiple locations, we cover every aspect of swimming lessons and teaching.

Working Hours :
Monday - Sunday. Exact shifts to be confirmed, including evenings and weekends.

Skills:
Communication skills,Customer care skills,Team working