Business Administrator Apprentice (36208)

This role offers hands-on experience across front-of-house reception, customer service, and event coordination. You’ll be a key part of the team that ensures bookings are managed professionally and that every customer experience runs smoothly from enquiry to event delivery.

Your duties and responsibilities will include:

Providing organised administrative support for day-to-day office and reception tasks Managing and processing event and party bookings, including scheduling and liaising with customers Coordinating party and event details with internal teams to ensure smooth delivery Acting as the first point of contact for customers, visitors, and suppliers at reception Maintaining stock levels, supplies, and general office organisation Offering flexible support to the Party, Reception, Servery, Kitchen, and Office teams during busy times Responding to customer enquiries by phone and email in a timely and professional manner Using a variety of software packages for communication, scheduling, and data entry

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be

How you could get there

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Training Outcome:

Possible progression within the company and progression onto the next level apprenticeship.

Employer Description:
Party and Play Funhouse is Bolton’s Largest Family Entertainment Centre. Simply put we help to provide families and friends with entertaining experiences that are safe, and fun and where customer delight comes first. At Party and Play Funhouse, we believe in creating unforgettable moments. We value friendly, hardworking individuals who like to engage and who care and have a team-oriented mindset. We have been going for almost 18 years. In 2023 we were awarded the “Winner” of The Bolton News Business Awards in the Environmental and Sustainability category, and we are finalists again in 2024. We are proud of our green credentials, and we are genuinely committed to Our Journey towards Net Zero by 2030.

Working Hours :
Shifts patterns required, Monday to Sunday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience,Enthusiastic,Reliable,Adaptable,Honest,Trustworthy,Empathetic,Friendly,Engaging