Retirement Housing Manager
4Recruitment Services are seeking a Retirement Housing Manager based in Islington.Our client provides homes for people over the age of 55.
You will be required to oversee 48 flats, and ensure the clients building provides a safe and secure environment for its residents.You will be the first point of contact for residents and work with other internal teams to deliver services to the residents so they can enjoy their homes, and the wider facilities provided.To summarise you will deal with health & safety checks, fire alarm checks, management of tenancies (including rent account & arrears), report any Anti Social Behaviour and sign up tenants. The working hours are Monday to Friday, 9am – 5pm.DUTIES AND RESPONSIBILITIES INCLUDE:
Monitor and advise tenants on the management of their rent accounts and arrearsTo be a key-holder for the building and ensure security of the communal areas and facilitiesTo be the first point of contact and manage access to the building for residents, contractors and visitorsMeet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipmentAllow access to utility companies for essential maintenance and servicing of equipmentMonitor and facilitate resolution of complaints relating to communal areas and facilitiesMonitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environmentCarry out regular inspections of the building to identify and resolve repair, maintenance and security issuesRaise repairs, facilitate access and guidance to the affected areas for contractorsCarry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processesEnsure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractorsCarry out health and safety inspections of the building and record the outcomes in line with service standardsEnsure the safety and security of the propertyEnsure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required.Access is provided to facilitate maintenance and servicing requirements to communal areas
ESSENTIAL REQUIREMENTS INCLUDE:
Facilities management experienceExcellent customer services skillsOverall knowledge and experience of working with older people, and/or general public and service providers in a service based roleSelf motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirementsKnowledge and understanding of the housing/building management sectorUnderstanding or experience of health and safety issues and management
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices.
4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.