Apprentice Supply Chain Coordinator and Sales Order Processor

This is an excellent opportunity for someone looking to develop a career in supply chain, procurement, or technical order management.
You will work closely with our experienced Technical Order Processor to learn their responsibilities and provide essential support – including holiday cover when required.

Key responsibilities:

Learn to manage and track live supplier purchase orders through to on-time delivery Communicate with suppliers to follow up on order progress and resolve delivery issues Support the Technical Order Processor in handling technical customer orders Help maintain accurate order records and system updates Cover key tasks during team member absences to ensure smooth operation Work closely with internal teams to ensure customer expectations are met

What we’re looking for:

A motivated and proactive approach to learning Excellent attention to detail and organisational skills Strong communication skills, both written and verbal Willingness to work in a fast-paced environment and take ownership of tasks

Why join us?:

Full training and mentoring provided Supportive team environment with opportunities for growth The chance to develop a strong foundation in procurement, order processing, and supply chain operations

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

Training Outcome:
If successful, the candidate will be given a full time position to carry out the above mentioned tasks

Employer Description:
At West Special Fasteners, we are experts in working with stainless steel, high-performance alloys, and metals, delivering tailored fastening solutions for industries worldwide. Our products embody precision, durability, and a commitment to exceeding the most stringent industry standards. Whether it’s stainless steels, nickel-based alloys, or titanium, we combine innovation and craftsmanship to meet the demands of the most challenging applications. Located centrally in the UK, our advanced manufacturing facility seamlessly integrates state-of-the-art technology with expert craftsmanship. Our hot forging capabilities, CNC machining, and full range of manual and automated lathes ensure that each fastener we produce is crafted to exact specifications. Our dedication to quality and consistency sets us apart as a trusted partner, ensuring that your project is supported with the finest fasteners, designed to perform in the toughest conditions. At West Special Fasteners, we take pride in offering customised solutions, unparalleled customer service, and a diverse product range. Our extensive experience across industries allows us to address unique project requirements and deliver fasteners engineered for performance

Working Hours :
Monday to Friday, 8.30am - 5.00pm or 8.00am - 4.30pm, with 30 minutes lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Microsoft Office