Senior Employee Relations Advisor

Service Care Solutions are looking for a Senior Employee Relations Advisor to work within the West Yorkshire Police on a 6-month contract.Locations: LeedsJob Role/Responsibilities: To oversee and co-ordinate the delivery of an efficient and effective professional customer focused Employee Relations Service to all staff and managers in accordance with Force Objectives, Policy and Procedure and legislative requirements.

To be subject experts on specialist areas of HR and lead on complex case management to the final stage.



Provide effective leadership to a team of Employee Relations Advisers to provide a professional, flexible and customer focussed service.

Establish and maintain a performance management framework which takes account of timescales, quality of service, consistency, and continuous improvement.

Allocate complex cases, monitor workloads and provide support, expert advice, coaching and guidance to enable the delivery of an effective Employee Relations service.
Act as subject expert within the team on all ER related matters, maintaining a thorough understanding of current and forthcoming legislation, case law and emerging best practice.

Work with colleagues to share specialist knowledge to build resilience in the team.

Contribute to the modernisation, engagement and performance of the workforce including responsibility for the delivery of specific areas of the Employee Relations Delivery Plan.


As the Employee Relations lead support, the successful implementation of organisational change, collaborative agreements, and other reviews, ensuring that arrangements are delivered to meet the requirements of the Force.
Oversee and contribute to an effective process of negotiation and consultation with Trade Unions and Staff Associations, participating in formal consultation and informal meetings as required and establishing and maintaining effective working relationships.


Foster a culture of continuous improvement of systems, processes, and service standards.

Undertake regular research, compliance audits, case reviews and pulse checks to identify areas for improvement and develop associated action plans.
Undertake any other People work as directed, including working at different locations to provide business continuity and to enable the Employee Relations team to fulfil force-wide needs.

Knowledge/Experience required:

Qualified to level 7 CIPD.
Significant proven experience in the support and management of complex ER matters.
Proven ability to develop, interpret and provide advice to managers and senior leaders on a diverse range of HR policies, processes, Employment Law and Terms and Conditions.
Previous experience of advising on complex people management cases.
Excellent communication skills; both written and verbal.
Experience of policy design and development.
Proven experience of consulting and negotiating with Trade Unions and Staff Associations.
Previous experience of supporting Organisational Change.
Has the ability to travel around the Force area.

If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.