Compliance Co-Ordinator Q079

Job Title: Compliance Co-Ordinator
Hours: 37hrs Type: Temporary Ongoing Location: Loughborough Start Date: ASAP
This company is seeking a Compliance Co-Ordinator to join their team and ensure that Property and Investment Services fully complies with CBCs Corporate Customer Care Standards and achieves high levels of customer satisfaction.

The Compliance Co-Ordinator will also support the attainment and retention of the customer excellence standard.

The successful candidate will provide support to the Compliance Manager in managing statutory compliance servicing contracts such as asbestos, gas, electrical, legionella, lifts and fire safety ensuring compliance with contract conditions and current statutory regulations.

The Compliance Co-Ordinator will ensure that all statutory records are accurately maintained and filed.

The role will also involve supporting with the performance, quality management, recharging, customer issues including complaints and administration requirements across compliance work streams but additionally covering asset management as and when necessary.

The Compliance Co-Ordinator will be responsible for the delivery of an effective and appropriate service to all service users, fairly and without discrimination.
Responsibilities

Ensure that Property and Investment Services fully complies with CBCs Corporate Customer Care Standards and achieves high levels of customer satisfaction
Support the attainment and retention of the customer excellence standard
Provide support to the Compliance Manager in managing statutory compliance servicing contracts such as asbestos, gas, electrical, legionella, lifts and fire safety ensuring compliance with contract conditions and current statutory regulations
Ensure that all statutory records are accurately maintained and filed
Support with the performance, quality management, recharging, customer issues including complaints and administration requirements across compliance work streams but additionally covering asset management as and when necessary
Deliver an effective and appropriate service to all service users, fairly and without discrimination

Requirements

Proven experience as a Compliance Co-Ordinator Q079 or similar role
Sound knowledge of CBCs Corporate Customer Care Standards and current statutory regulations
Excellent organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite
Qualifications in compliance, health and safety or a related field are desirable

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk