IT Sales Apprentice (The Venture House Group Limited)

We are seeking a motivated and enthusiastic Technical Sales Apprentice to join our growing sales team. This apprenticeship offers a unique opportunity to develop both technical product knowledge and customer-facing sales skills in a dynamic and supportive environment. You’ll work closely with experienced sales professionals, technical teams, and customers to understand their needs and offer tailored solutions. This role is ideal for someone who is passionate about technology and enjoys engaging with people to solve problems and drive business growth.

What you will do in your working day:

Learn and understand the company’s products/services and how they meet customer needs Assist in identifying and qualifying sales leads Support the preparation of proposals, quotes, and technical documentation Communicate with customers via phone, email, and in person to understand requirements Attend client meetings (with supervision) to support sales activities Update and manage customer information in CRM systems Collaborate with technical teams to ensure accurate and feasible solutions are proposed Stay updated on industry trends, competitor offerings, and new technologies

Training:

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals

Key areas covered are:

Communication skills Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management

Training Outcome:
You may be offered full-time permanent employment and the chance to progress

Employer Description:
EPoS Hardware and Software Reseller across the North of England. We provide our products mainly to hospitality clients, such as Restaurants, Bars, Pubs, and clubs, but also cater to the retail sector. We offer a couple different software packages for our clients, alongside hardware offerings and provide a full bespoke solution to the end user.

Working Hours :
Monday- Thursday 9:00am- 5:30pm (4:30pm finish Friday)

Skills:
Communication skills,Organisation skills,Customer care skills,Team working,Motivated,Able to work independently,Interpersonal skills,Time management skills