Business Administration Apprentice

Assist in arranging and confirming clinics Process any credits and deal with repairs  Deal directly with manufacturers  Assist with monthly stock take Take minutes at the monthly team meeting Ordering of hearing aids Answer customer telephone calls Reply to customer email enquiries Triaging patients prior to appointments Scheduling and managing patient appointments Providing information on the service

Training:

With on-the-job training from the employer, the apprentice will work towards a Business Administrator Level 3 Apprenticeship Standard qualification and Functional Skills in English and maths at Level 2, if required.

Training can be delivered remotely or at the workplace every four weeks. 

Training Outcome:

At the end of the apprenticeship, the successful apprentice may be considered for a full-time position. 

Employer Description:
We’ve been a family-run business for 40 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. Each Specsavers store is joint owned and run by its own local directors, who are supported by key specialists in our support offices. Wherever in the world we operate, we’re passionate about giving back and working with our local communities. Whether that’s through charity partnerships, fundraising or providing employment opportunities for local people.

Working Hours :
Working hours are worked during store opening times and may include 1 day at the weekend. With a 45-minute lunch per day. Store opening times are: 8.30am to 7.00pm, Monday to Saturdays. 9.00am to 5.00pm, Sundays.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative