Business Administration Apprentice

Act as a point of contact for School enquiries and provide guidance to students, staff, and visitors, directing them as needed. Handle non-standard queries by collecting and assessing information to provide effective solutions. Provide general admin support by maintaining and updating  records, databases,  filing systems, phone/email lists and committee terms of reference and membership lists and assisting with the organisation of the school’s annual calendar of meetings and events. Carry out travel and accommodation bookings for the School, ensuring that the University financial regulations are adhered to. Perform a variety of financial administrative tasks, including creating requisitions where appropriate, goods receipting, and coding purchasing cards. Provide administrative support for recruitment activities, including job postings, application processing, interview coordination, pre-employment checks, onboarding, and maintaining recruitment records. In collaboration with colleagues, plan and coordinate School events, workshops, exams and meetings to a high standard. Manage logistical preparations, including booking rooms, catering, taking minutes or notes, organising parking and booking accommodations. Maintain the Schoolʼs Staff Handbook and externally facing web pages, creating pages and layouts, monitoring information, and liaising with staff to ensure information is accurate and up to date. Act as the contact for building maintenance, liaising with Estates and Facilities Management, reporting faults using the EFM Self Service. Provide support to office moves as required, including arranging any maintenance required, updating door plates, and ordering keys. Support senior staff in ensuring the School's compliance with Health and Safety, Information Management, and Security requirements. Responsibilities include monitoring training records, sending reminders, generating reports, and distributing relevant information. Provide support as required across the Professional Services team in key operational areas in the event of absence/peaks in workload, including providing administrative support for events, conferences and seminars. Proactively identify areas requiring further action to maintain excellent service delivery, ensuring adherence to quality standards, guidelines, and procedures. Raise issues with senior colleagues when necessary and contribute solutions to prevent recurrence.

Training:

As part of the apprenticeship you will be required to attend Sheffield College, Pennine Five campus once per month. 

Training Outcome:

Possibility of permanent employment for the right candidate upon successful completion of apprenticeship. 

Employer Description:
Sheffield is a research university with a global reputation for excellence. We're renowned for the excellence, impact and distinctiveness of our research-led learning and teaching.

Working Hours :
Fixed-term, full-time (Monday to Friday), 8:30am - 4:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience