IT Technician Apprentice (Term Time Only)

Provide high-quality technical support and advice to the school. Prepare devices for use, including desktops, laptops, Chromebooks books and iPads. Help maintain and support the IT hardware estate, including educational technology (i.e. classroom desktops, laptops and AV), as well as non-educational technology (i.e. CCTV, VOIP phones, access control). Document fixes/workarounds to common problems so that this knowledge can be shared across the wider IT support network. To play an active role in incident investigation, including the retrieval and secure sharing of footage from the CCTV system. Under the direction of the Senior IT Technician, testing and installation new software. To ensure new starters have proximity ID Badges issued and enrolled on systems (i.e. access control). Undertake IT induction with new starters, covering the acceptable usage policy, mandatory training and basic use of key equipment.

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Employer Description:
Creative Education Trust offers the opportunity to work in some of the fastest improving schools in the UK. At whatever stage you join us, we provide abundant means to develop your career within a growing network of schools united by a compelling vision for creative education.

Working Hours :
Term time only. Days and shifts to be confirmed.

Skills:
Customer care skills,Problem solving skills,Team working