Aftersales Advisor

Aftersales Advisor

Location: Newmarket, Suffolk (Office based)

Salary: £25,000 - £30,000 + Excellent Benefits

Full Time, Permanent, Monday - Friday, 8am - 5pm (40hours)

The Client:

Our client, a leading company in the manufacturing industry, specialises in a diverse range of agricultural machinery.

The Role:

As an Aftersales Service Advisor, you will be providing comprehensive support to the After Sales Manager and offering assistance to customers with post-sales inquiries.

Duties:

? Provide out-of-hours phone support on a rotational basis.
? Maintain a professional image and handle customer requests efficiently.
? Process orders and produce necessary documentation accurately.
? Maintain databases and ensure administrative tasks are completed promptly.
? Collaborate with internal and external stakeholders to ensure high service standards.
? Assist in sales support activities and attend national/international exhibitions as required.
? Deliver training to distributor/dealer network as per company standards.


Requirements:

? Previously worked as an Aftersales Service Advisor or in a similar role.
? Prior customer-focused aftersales experience
? Possess engineering experience (beneficial)
? Previous experience in the agricultural or farming sector (advantageous)
? Proficiency in MS Office suite.


Benefits:

? Competitive salary.
? Full product and software usage training provided.
? Opportunities for career development and advancement.


Apply now for this exciting opportunity to join a dynamic team and enhance your career in the agricultural sector.

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  • Location: Newmarket
  • Salary: 25000-30000 Per Annum
  • Type: Permanent
  • Recruiter: Additional Resources Ltd.
  • Posted: 23-Feb-2024
  • Posted on: jobit.co.uk