Account Handler

COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to £40,000 DoE PLUS HYBRID WORKING

THE OPPORTUNITY:

A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.
In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries. You’ll work with mid-market and corporate clients, handling policies typically starting from around £15,000.
You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.

BENEFITS: 25 days holiday plus Christmas and Bank Holidays Healthcare package 3x death in service cover Car parking facilities Bonus scheme Study payment and study leave support Corporate membership paid Hybrid working: typically 2 days home, 3 days in office THE ROLE: Supporting Account Executives with client management and portfolio maintenance Liaising with clients and insurers to resolve queries Assisting with mid-term adjustments and renewal processes Preparing renewal documentation and reports for review Building and maintaining positive client relationships Handling day-to-day account administration tasks THE CANDIDATE: Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services Exposure to commercial insurance policies, ideally mid-market clients Strong organisational and communication skills Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII) A proactive and client-focused approach TO APPLY:

We are currently shortlisting for interview. If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!

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