Fleet Support Advisor

Fleet Account Handler | Liverpool | Up to £35,000 | Hybrid

You’ve got experience supporting clients in motor or fleet insurance.
You know how to manage mid-term adjustments, renewals, and customer service with ease.

But are you doing that in a team that really values it?
This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people.

You’ll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support.
It’s a great step if you’re looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way.

The Role:

Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance Manage queries across multiple channels - email, phone, post, and in person Keep client records up to date and accurate in line with internal and FCA standards Support clients through the claims process and provide clear, empathetic communication

What They’re Looking For:

Experience in motor/fleet insurance - ideally with cross-class servicing exposure Excellent customer service and organisational skills Confident communication across written and verbal channels High attention to detail and comfortable working with digital systems A team player who can also manage their own workload effectively Someone with initiative who takes pride in delivering great service

What’s on Offer:

Salary up to £35,000 depending on experience Hybrid working options Structured progression and long-term career support A collaborative, close-knit team culture Support for ongoing professional development A stable, respected employer with a strong reputation in the fleet insurance space

If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one.

Apply now or drop me a message to find out more.

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