IT Support Apprentice

The company require a proactive IT Technician with an aptitude for communication and interest in Microsoft infrastructure technologies such as Windows.

Quickly assimilating new technologies, being able to apply what is learnt and showing a genuine enthusiasm for the technology are critical to this position’s success.

Throughout the duration of the apprenticeship, you will receive training and accreditation through online learning and practical experience. These qualifications are highly respected and sought after and the skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible chance at starting your professional career in the industry.

As an IT Service Desk Apprentice your main roles and responsibilities will include:

1st line support Logging calls for customers Hardware builds and upgrades Hardware and Software troubleshooting Active Directory administration (creating accounts and email addresses, etc.)

Training Outcome:

Potential full-time position upon successful completion of the apprenticeship programme.

Employer Description:
Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations.

Working Hours :
Monday to Friday, 08:30 - 17:00.

Skills:
Communication skills,IT skills,Customer care skills,Team working