Customer Success Specialist
Customer Success Specialist (Account Manager) – Inside Sales
Location: Swindon, Wiltshire
An exciting opportunity has arisen for a Customer Success Specialist to join a market-leading distributor of high-performance electrical interconnect and electro-mechanical components, supporting key sectors including Aerospace and Defence
This is a fantastic role for a proactive, target-driven inside sales professional who thrives in a consultative, technical sales environment and enjoys building strong customer relationships while driving sales growth.
Main responsibilities of the Customer Success Specialist (Account Manager) based in Swindon:
Proactively manage and grow up to 125 existing customer accounts Exceed monthly KPIs for sales, margin, and quote conversion Build and manage a strong opportunity pipeline through CRM Provide consultative advice on products and value-added services Identify supply chain opportunities to benefit both customers and margins Monitor competitor activity and promote key differentiators Deliver outstanding technical support to customers Maintain accurate CRM records, including pipeline, pricing, and trading terms Work to defined quality standards and embrace continuous improvement
Requirements of the Customer Success Specialist (Account Manager) based in Swindon:
Proven track record of exceeding sales performance targets Tenacious and commercially minded with a passion for customer service Strong verbal and written communication skills Organised, efficient, and confident in pricing and margin calculations Negotiation experience and strong numerical competency Thrive in a fast-paced environment with a continuous improvement mindset
This is an excellent opportunity to join a growing and supportive team within a global group, where you’ll have the autonomy to make a measurable impact and develop within a dynamic sales environment.
To apply for this Customer Success Specialist (Account Manager) based in Swindon role, please send your CV to:
Kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784