Dispensing Optician - Head Office Role - Online Eyewear - Bury

Dispensing Optician – Head Office Based Role – Luxury Eyewear E-commerce – Bury

Zest Optical are working in partnership with one of the UK’s leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office in Bury.

This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.

Job Type:

Permanent, Ideally Full Time, Minimum 30 Hours Per Week

Location:

Office-based in Bury, Greater Manchester

Dispensing Optician – Role Overview

As a Dispensing Optician, you’ll lead the prescription eyewear experience across a high-performing e-commerce platform, supporting customers, developing internal training, and helping to drive service and product innovation.

Key Responsibilities

Respond to prescription-related customer queries via digital communication channels Provide tailored product recommendations for complex prescriptions Deliver ongoing training and support for the customer service team Refine internal dispensing processes for better efficiency and accuracy Ensure website content related to prescriptions is accurate and up to date Support expansion of prescription services and product range Offer technical insights for marketing campaigns focused on prescription eyewear

About the Business

20+ years of success as a top-rated luxury online eyewear retailer Over 23,000 5-star reviews on Trustpilot Head office includes modern workspace, Optical Glazing Lab, and fulfilment centre Known for combining quality, service, and a passion for premium eyewear

What We’re Looking For

GOC Registered Dispensing Optician Strong commercial awareness and a customer-first mindset Comfortable using digital systems and communication tools Excellent collaboration and communication skills Passion for innovation and service development in optical retail

What’s On Offer

Salary: £32,000 to £35,000 per year + performance-related bonus Working Hours: 30–37.5 hours per week Weekend Commitment: 1-2 Saturdays per month (9am-3:30pm) – potential for more as overtime Annual Leave: 26 days + bank holidays Professional Fees: GOC and ABDO fees paid Staff Discount: Generous discount on luxury eyewear products Office Working: Work from head office location, surrounded by a highly experienced, close-knit team

If you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.

Apply now or contact Kieran Lindley at Zest Optical to find out more.