Assistant Licensing Officer - Fixed Term, Part Time
Fixed term to 31 March 2025
This fixed-term role would also be suitable for secondment for internal applicants, subject to line manager approval.
Would you like to come and work in the fast-paced world of Licensing?
We are seeking to recruit to a new, entry level role in the Licensing team that offers an ideal starting point into a professional career and the big wide world of Licensing.
You will be involved with an A to Z of licensable activities, from Alcohol to Zoos, plus many more types of licences in between!
What you could be part of...
Licensing plays a vital role to protect the public and to ensure a fair and level playing field for businesses.
With our highly professional team, following a recent service review, this new role is very important as we develop and implement new online customer services.
Our aim is to drive high compliance through a robust but fair role as a licensing authority, and balance this with a business-friendly commercial approach.
By promoting confidence amongst potential licensing applicants and holders, and maintaining a safe and healthy balance, we aim to encourage positive growth and excellent levels of customer satisfaction.
Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services.
Our success comes from us being commercially astute and business-like.
Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.
What you'll be doing...
* Undertaking the full range of assistant licensing officer duties to support the Licensing and Enforcement Officers within the team.
* Building strong working relationships internally and externally to promote and encourage compliance under all appropriate licensing legislation.
* Administering and routinely issuing licences/permits/notices (under established business rules and guidance) and maintain our licensing databases and registers.
* Investigating initial complaints about existing licences and unlicensed activities, in liaison with Licensing and Enforcement Officers, both office-based together with some on-district working too.
* Providing routine technical advice to customers on all aspects of licensing both face to face and on the telephone and assess, accept or reject and process licensing applications according to set criteria.
* Ascertaining that licence conditions are being adhered to, plus maintaining records which may form part of evidence gathering.
You must have...
* A-level standard qualification/education (or equivalent), or hold a recognised professional licensing qualification (or otherwise be willing to study towards the Institute of Licensing Professional Licensing Practitioners Qualification - a four-day online training course) and have detailed knowledge of current licensing regulations and statutory/regulatory procedures.
* Demonstrable experience in local authority licensing in an advisory role.
* The ability to work to strict deadlines and under pressure on a variety of duties and to agreed objectives, with excellent organisation skills.
* Demonstrable ability to make decisions within defined procedures and the ability to deal difficult people or situations where there maybe an element of conflict or confrontation.
* The ability to write and present clear and concise reports.
* Good time and work management skills.
* Full UK Driving Licence and access to a vehicle for work.
What's in it for you...
Why Work For Us?
Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.
What Flexible and Agile Working Arrangements do we Offer?
The Councils understand the importance of operating a work life balance in the modern world.
The Councils operate a flexible working policy and agile working options available for employees where operationally possible.
What Roles Do the Councils Offer?
The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils.
Our website has a great graphic showing all our job families and roles within the Councils.
From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.
What Benefits do our Employees Receive?
View all our amazing staff benefits on offer for our employees.
Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive.
Make sure you stop by to find out more information.
What Employer Accreditations do we Hold?
The Councils have a range of employer accreditations that we have worked very hard to achieve.
Our website has a full descriptive list of all our current accreditations and what this means for our employees.
What Wellbeing Support do our Staff Have Access to?
The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home.
The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.
If you any questions about the role, then please don't hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.
Closing date: 4 February 2024 at 11:30PM
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.
Interview date: week commencing 12 February 2024
Please note that this post is subject to a satisfactory criminal record check.
Please note we will not accept any DBS checks from a previous employer.