Technical Support Engineer

An opportunity has arisen for a Technical Support Engineer with 5 years' experience and SQL proficiency to join a reputable organisation, providing software products for oral health services. This full-time role offers excellent benefits, hybrid working options and a salary range of :40,000 - :60,000. As a Technical Support Engineer, you will be responsible for providing tier 3 support and assist with project delivery both remotely and on-site. You will be responsible for: ? Documenting and tracking all support activity and resolutions. ? Installing, upgrading, and configuring client software remotely or onsite. ? Testing and validating technical fixes and system updates. ? Advising on maintenance and supporting customer-specific technical projects. ? Building and maintaining trusted relationships with internal and external stakeholders. ? Visiting client sites both within Ireland and internationally as required. ? Developing a deep understanding of the organisations software and systems. What we are looking for: ? Previously worked as a Technical Support Engineer, Technical Analyst, IT Engineer, IT Support Analyst, IT Support Engineer, Technical Consultant, IT Consultant, 3rd Line Engineer, System Support Analyst or in a similar role. ? Minimum 5 years of experience in an IT or Technical Support role. ? Must have excellent SQL proficiency. ? Familiarity with the software development lifecycle. ? Skilled in Microsoft Office tools including Project, Excel, PowerPoint, and Word. ? Right to work in the Ireland. What's on offer: ? Competitive salary ? Cycle to work and commuter travel schemes ? Supportive, close-knit technical team ? Fast-paced, rewarding work environment ? Structured opportunities for career growth and development ? Opportunity to contribute to meaningful healthcare advancements Apply now for this exceptional Technical Support Engineer opportunity to work with a dynamic team and further enhance your caree