General Manager - Luxury Hospitality and Leisure Complex

General Manager - Luxury Hospitality and Leisure Complex

Location:               London

Salary:                  £70,000 - £80,000

We are seeking an experienced and successful General Manager to lead, motivate, and inspire the team at this stunning and trendy hospitality and leisure complex. 

You will be responsible for managing the team and overall business targets to deliver an excellent customer and member experience. The General Manager will also be required to manage profitability and customer satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage the profitability of the complex, ensuring revenue and customer satisfaction targets are met and exceededProvide effective leadership to all team membersComply with and exceed all Brand Service StandardsEnsure costs are controlled and revenue opportunities are effectively sourced and deliveredDeliver achievable budgets, and set other short- and long- term strategic goals for the property

What are we looking for?

Excellent management experienceLeisure market experience/knowledge is essentialPossess strong commercial acumen, with experience in increasing profitabilityExperience managing budgets, revenue proposals, and forecasting results in a similar sized propertyExcellent leadership skillsExceptional communication skillsHands-on operational management of the property