Optical Assistant Apprentice

Meet and greet patients that come into store. Answer telephone and deal with patient queries. Pre-screen patients before they see the optician. This includes; registration, eye pressure checks, photos, OCT, fundus camera and visual fields. Courtesy phone calls for next day clinics. Dispensing at all levels including, single vision, bifocals and varifocals. Taking accurate measurements, finding out customer needs and dispensing appropriate lens options. Making sure patient orders are ready for their collection appointments. Fitting glasses; making any necessary adjustments to frames (nose bridge, behind ears etc). Repairs- Nose pads, pins in frames, transferring lenses into new frames.

Training:

An apprenticeship includes monthly training in your workplace with the tutor coming out to the work place.

Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence Potential for full-time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the wider world of work

Employer Description:
At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of optical products, so a passion for fantastic customer service is a must! You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team.

Working Hours :
Your working week will consist of 5 shifts, Monday - Saturday and hours will be 9.00am - 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience