Customer Service Advisor
Customer Service Advisor Skelmersdale£18,720 rising to £19,500 after 6 month probation plus OTE £200pcmHours :- training Monday to Friday 09:00 – 17:005 week rotation:Week 1 08:00 – 16:30Week 2 08:00 – 16:30Week 3 08:30 – 17:00Week 4 09:30 – 18:00Week 5 12:30 – 21:00Temp to Permanent Customer Service Advisor The CandidateYou will be an experienced customer service adviser who has worked in a call centre.
You will also have the following skills, experiences and attributes.•Organised and methodical approach to workload, with meticulous attention to detail•Effective communicator at all levels•Passion for delivering excellent customer service•Outstanding telephone manner and rapport building skills•Ability to work in a fast paced, team environment•Self-motivated, adapting positively to change•Excellent IT skills; ability to update and utilise the in-house computer systems•Readily accepts responsibility •Upbeat and positive attitude•Team worker•Good listenerCustomer Service Advisor The RoleThe Role•Processing telephone orders•Answering general customer enquires •Point of contact for all customer support needs•Answering e-mails and live chat questions in a timely and professional manner•Liaising with suppliers and the purchasing team•Maintaining and building rapport with customers, understanding their needs•Instigating solutions to help the customer, using negotiation skills where needed•Management of your own daily work flow to ensure maximum efficiencyThe CompanyOur client is a rapidly growing organisation and as such they need an additional customer service team.
This is an excellent opportunity to join this company at the early stages in their expansion.PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers.
We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.View our latest jobs today on our website http://www.proman-uk.com/ and follow us on LinkedIn.AppHThe UK has now left the European Union.
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Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss