24x7 Infrastructure Support Technician

24x7 Infrastructure Support Technician - Poole

Salary: £30k + £5k Shift Allowance + Bonus + Pension + Discount Scheme + Free Car Parking + Flexible Working + Casual Dress Code + Cycle to work Scheme

Hours of Work: 12 Hour Day/Night working 4 days on and 4 days off

The company:

Our client are a leading provider of IT solutions, providing services to SME's to sizeable PLC's, local business to international firms.

They have been in businessfor over 24 years and have three offices UK, they provide solutions based on leading technologies.

The company are proud of their excellent partnerships with industry vendors Citrix and Microsoft and are the UK's number one Gold Partner with SAP (Business One and By Design).

About the Role:

An experienced, enthusiastic, and versatile individual is required to join an established technical helpdesk team in supporting a full range of IT Infrastructure solutions primarily based around application, desktop, server and storage virtualisation technologies.

Key vendors include: Citrix, VMWare, EMC, Microsoft, Dell and HP.

This role involves working a 24x7 Shift Pattern, 12-hour day/night working 4 days on and 4 days off.

About You:

Applicants will have at least 3 years' experience working in a technical support capacity, managing their own queues of support incidents, and working to defined SLAs.

Essential skills:

? A professional and confident manner
? A strong understanding of TCP/IP, DNS, Microsoft Active Directory/Group Policies
? Understanding of anti-virus products and technologies
? Understanding of network infrastructure appliances such as routers, switches, and wireless network points
? Accreditation or experience in the majority of the following technical products:
? Microsoft server and desktop operating systems (inc.

? Microsoft RDS
? Microsoft 365 products and services
? VMware ESX Server/VSphere
? Hyper V
? Citrix XenApp/Xendesktop / Netscaler
? EMC SAN solutions
? Son

  • Location: Poole
  • Salary: 30000-35000 Per Annum
  • Type: Permanent
  • Recruiter: Additional Resources Ltd.
  • Posted: 26-May-2022
  • Posted on: jobit.co.uk