ICT Apprentice

Technical Support

Provide first-line technical support to staff and students, assisting with general IT issues.
Support in maintaining and updating school devices including desktops, laptops, printers, projectors, and tablets.
Assist in managing user accounts, access permissions, and passwords under supervision.
Prepare IT equipment and resources for lessons, meetings, and school events.
Install and test hardware/software, and assist with rolling out software updates.

Systems & Administration

Assist in maintaining accurate inventories of hardware and software.
Log, track, and respond to IT support tickets in line with the school’s service level expectations.
Contribute to maintaining the school’s website and digital platforms (e.g. Office 365) under guidance.

Training:

Working towards a Level 3 Information communications technician apprenticeship standard.

Training Outcome:

ICT support technician

Network Manager

Employer Description:
Burnage Academy for Boys is a hard-working and energetic school, and we are currently at a particularly exciting point in our history. It is important to nurture a supportive team right across the school, helping colleagues to deliver the highest quality education for our pupils. Working in education is incredibly rewarding. Many of the benefits of a career in the sector cannot be measured, such as the satisfaction of helping a pupil reach their potential, or the pride in being part of a strong team that consistently goes the extra mile. However, we recognise that it is not without challenge, and staff wellbeing is incredibly important to us at Burnage Academy for Boys. Staff here enjoy a range of benefits, including: - Wellbeing days (one per term) in order to support staff mental health and work life balance. - Access to counselling, financial, legal and personal advice through our free Health Assured Employee Assistance Programme, including confidential 24-hour support. - Supportive CPD-focused appraisal process, led by the appraisee. - A comprehensive in-school mentoring programme for PGCE, ITT and ECTs. - Access to final salary pension scheme. - All Staff Christmas Shopping Day. - EV Car Leasing and Cycle to Work schemes, through a salary sacrifice programme. - Access to BAFB Employee Benefits Platform, giving discount at a range of shops and supermarkets (both online and in-store). - Discounted gym memberships. - Staff Social Events and Treats. - Wellness Services - Flu Jab Vouchers - Free on site parking.

Working Hours :
Monday to Friday

Skills:
Communication skills,IT skills,Attention to detail,Team working,Initiative