Travel Consultant Apprentice

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

·       Delivering a bespoke customer experience to our customers

·       Meeting and greeting customers in person, over the telephone and social media

·       Taking and answering customer questions and queries

·       Selling products and service to meet customer needs and enhance their travel experience

·       Administration

·       Marketing instore and on social media

·       Assisting with customer events

·       Team meetings and on the job and off training

Training:

Level 3 Travel Consultant Apprenticeship Standard:

A fully embedded induction programme delivered by the employer and training provider  Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis Off-the-job education, training and online learning provided by the provider at one of our training centres or at the employer’s premises On-the-job training delivered by the employer Quarterly formal progress review meetings with the providers' coach/tutor and employer 

Training Outcome:

To become a valued member of the Best Destinations team.

Employer Description:
Our personal, local service sets us apart from the rest. With over 30 years experience in the industry, we offer our customers a level of service you just won’t get on the internet. We have access to thousands of accommodation suppliers, airlines, tour operators, cruise lines and more. With all of this at our fingertips we can find our customers the best possible holidays to suit their needs. With full financial ATOL protection as a member of the Global Travel Group, we have unrivalled access to live systems covering everything from weekend breaks to that once in a lifetime trip to celebrate a special occasion.

Working Hours :
Opening Hours: Monday - Friday - 09:30-16:30. Saturday 09:00-13:30. Closed on Sunday. Shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience,Motivated,Friendly,Enthusiastic