Facilities Services Operative Apprentice

Purpose of Post
To support the Property Facilities Manager in the effective delivery of contracted services to the Barbican and Guildhall School of Music and Drama (GSMD).


Main Duties & Responsibilities
To support the Property Facilities Manager with their duties and responsibilities which include but are not limited to: Performance management of 3rd party contractors in the provision of FM services (across hard and soft services) in accordance with contractual SLAs and KPIs and statutory requirements. Setting clear direction on requirements and
expectations. Provide accurate, regular reporting to internal clients on the performance of 3rd
party contractors in the provision of FM services. These will include operational
and financial performance. Conduct analysis of CAFM data to identify opportunities to improve service
improvements or efficiencies. Provide main point of client liaison for property related issues within portfolio. Maintain an accurate and complete asset register for each property within
assigned portfolio. Ensuring any amendments are submitted in a timely fashion to the CAFM management team. Ensure property portfolio remains statutory compliant. This is to be tracked,
managed and reported. Ensure all work conducted by supply chain partners is completed and exercise
quality control on routine aspects of maintenance and repairs work. Investigate and assess repairs and maintenance issues and proactively manage. Forward maintenance plans by the submission of business cases for the replacement or renewal of equipment. Contribute to health and safety property policies including asbestos and legionella and feedback on the delivery of such policies to ensure they are practical and workable. Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties. Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. To undertake any other duties that may reasonably be requested appropriate to the role

Training:

You will be supported to achieve the Facilities Services operative Level 2 apprenticeship. Theoretical training will be delivered monthly  with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. 



Training Outcome:

On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 



Employer Description:
The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

Working Hours :
Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Physical fitness


  • Location: Guildhall School of Music & Drama Silk Street Barbican EC2Y 8DT
  • Type: Permanent
  • Recruiter: COMMON COUNCIL OF THE CITY OF LONDON
  • Posted: 26-Jun-2025
  • Posted on: findapprenticeship.service.gov.uk