Business Admin Apprentice

Administration

Scan and file patient letters, assessment forms and other documents Keep patient files up to date following changes in circumstances File documentation in line with GDPR retention periods and update the Practice Management System accordingly Assist with maintenance of policies for Private Practice Insurance, Professional Indemnity Insurance and ICO registration Help the team to maintain up to date records of HCPC/ CSP registration etc. Keep up to date therapist profiles for sharing with our referrers Maintain up to date templates for use by the therapists

Audit

Audit staff diary activity to ensure treatment notes are written correctly and on time Communicate with staff in a timely and professional manner any queries on their diary sheets and the necessary action required

Book-keeping

Audit diary activity to ensure correct stock codes are used and correct recording of cancellations Help to generate and send monthly invoices Match payment receipts and update payment information on Patient Management system Pursue outstanding invoices in a professional and timely manner Import purchase invoices/expense receipts in Accounting system and match against bank transactions, categorising accordingly.

Resources

Help to problem solve issues relating to the day-to-day delivery of a service, facilities, and/or equipment Schedule services for equipment as needed i.e. hoists, plinths etc Support staff with minor IT issues

Training:

Business Administrator Level 3 Standard.

College attendance is required monthly for group sessions.

Training Outcome:

There may be an opportunity for employment and career progression upon successful completion of the apprenticeship.

Employer Description:
Summerseat Physiotherapy is a specialist complex injury physiotherapy clinic. Established in 2014, the team of specialist physiotherapists treat adults and children with brain and spinal injuries as well as other neurological conditions.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness