Travel Sales Consultant Apprenticeship
Assist customers in booking our UK and European coach holidays
and day trips
Deliver excellent customer service both in person and over the
phone
Use internal booking systems to manage customer reservations
Gain in-depth knowledge of our travel products and services to
confidently advise customers
Handle payments and assist with cash handling
Maintain accurate customer records
Liaise with suppliers and support product delivery
Keep point-of-sale materials and promotions up to date
Support the day-to-day operations of the holidays department
Follow all company policies and procedure
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Possible progression onto further employment within the business and onto higher apprenticeships.
Employer Description:
Founded in 1919, the Skills Group is proud to be a family-run business in the heart of Nottinghamshire, providing a range of award-winning coach holidays and specialised private hire with over 105 years of experience.
Working Hours :
Monday to Friday, 9.00am to 5.00pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience