Retail Ecommerce Apprentice

We are currently recruiting for a Retail Ecommerce Apprentice to support the Ecommerce Team in running our online gift shop. The purpose of this versatile role within the Commercial Department is to help us grow sales and profits, thus aiding Historic Royal Palaces in achieving our charitable ambition.

It is a very exciting time to join us as the online shop is undergoing a significant transformation to make it more accessible, engaging, user-friendly and commercially successful.

What you will be doing in your role:

Updating and maintaining the website mainly through writing product copy and editing images Conducting competitor analysis by researching and comparing websites to identify the industry’s best practices and improvements that can be implemented in our online shop Preparing newsletters and social media posts Assisting with organising and conducting photoshoots and filming Analysing performance to spot sales opportunities Assist with customer service, e.g., answering emails in the Shop Box and queries on social media Undertaking any other reasonable tasks as requested by your manager

More than anything, we are looking for potential, but, as this Apprenticeship starts at level 2, we do have a few eligibility requirements: 

Live in UK (resident in country role is based)  You must not have completed a degree or equivalent level qualification in the UK or elsewhere and not already be in full-time education  Five GCSEs at grade C (or 4) or above, including English, science/engineering and mathematics (or equivalent) 

Training:

Level 2 Retailer Apprenticeship.

Training Outcome:

A career in Ecommerce/Retail.

Employer Description:
Historic Royal Palaces (HRP) is a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.

Working Hours :
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working