Apprentice Sales Executive (Telesales)

An Energy Telesales Agent is responsible for contacting potential customers to discuss competitive gas and electricity tariffs, Broadband, boilers and boiler cover. The agent’s goal is to understand the customer’s needs, explain the benefits of switching, and guide them through the sign-up process. Success in this role relies on strong communication skills, resilience, and the ability to build quick rapport while working to targets in a fast-paced, commission-driven environment.

Key Responsibilities of an Energy Sales Consultant:

Reach out to existing and previous customers to renew their energy contracts Evaluate customer satisfaction with their current supplier and suggest alternatives if needed Consistently meet and exceed set targets and objectives Respond to customer inquiries and address objections Maintain a high standard of customer service

What We Offer An Energy Sales Consultant:

Competitive base salary with uncapped commission, performance-based salary increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days of holiday (including bank holidays) with an additional day accrued for every year of service Rapid career progression opportunities (all our Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing program for you and your family Cashback scheme Christmas and New Year shutdown Additional personalised benefits On-site parking

Skills & Experience Required For An Energy Sales Consultant:

Strong fact-finding and problem-solving abilities Experience in outbound calls, particularly in telesales or call centres Ability to manage a busy and varied workload effectively Excellent communication skills Track record of success in Telesales or similar roles, with a focus on target achievement Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, target-oriented environment Ability to build strong relationships with customers and colleagues Motivated and outgoing, with a positive impact on team morale Adherence to GDPR guidelines and maintaining high call quality standards

Equal Opportunities:

At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential.

 

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach, who will be available for support You receive 20% off the job training during this apprenticeship which is included in your weekly working hours

Training Outcome:
Potential to progress within Money Expert or in different parts of the Credico group

Employer Description:
We are an independent, full-service UK price comparison site. If you are hard-working, motivated by results and thrive in a fast-paced environment, Money Expert could be for you. We offer competitive salaries and commission, a fun and diverse workplace and opportunities for fast progression.

Working Hours :
4-day shift patterns 09:00 - 18:30 Monday to Thursday. Exact shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Motivated,Target driven,Resilient,Active listening skills,Rapport building,Chatty and friendly