Web Chat Adviser Apprenticeship

Business Admin  Solution-based sales Identifying customer needs Meeting commercial KIP's

Training Outcome:

We offer rapid internal progression opportunities from day one, with progression to Assistant Manager within the first 12–24 months and after the first two to three years, you could be setting your sights on the position of Store Manager. But it doesn’t have to stop there! We also offer the promotional opportunities of transferring over to Vodafone Core, for those with future career goals outside of retail.

Employer Description:
We are a Vodafone Partner Agent, based in Somerset, currently offering employment opportunities within our Web Chat team working in our office in Street. Approaching every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer’s needs. Retaining and growing our customer base. We are always improving, evolving, and excelling at what we do. Could you be the one with enough energy and initiative needed to help us deliver amazing customer service and sales each day?

Working Hours :
Opening hours are 8am to close at 10pm. Your shift would be 8.5hours per day with a 30-minute break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience