Founders Associate
Role: Founders Associate (Part-time)
A hyper-personal support role working directly with the founder of a boutique insurance consultancy specialising in international health care services for high-net-worth individuals. This position requires exceptional interpersonal skills, discretion, and the ability to provide concierge-level service to both the founder and the firm's exclusive clientele.
Key ResponsibilitiesProvide direct support to the founder in managing client relationships and communicationsHandle sensitive client information with absolute confidentiality and discretionCoordinate complex scheduling and logistics for high-profile client meetingsAssist with preparation of bespoke insurance proposals and presentationsManage correspondence with international health care providers and insurance partnersSupport client on boarding and relationship management processesAnticipate needs and proactively resolve potential issues before they ariseEssential AttributesExceptional interpersonal skills with natural warmth and personabilityArticulate communication abilities, both written and verbalComfortable working with high-net-worth individuals without being intimidatedMeticulous attention to detail and impeccable organisational skillsAbility to maintain absolute discretion and confidentialityAdaptable to the changing needs of a boutique consultancy environmentSelf-motivated with the ability to work independentlyProfessional demeanour and presentation appropriate for high-end client interactionsDesirable ExperiencePrevious experience in a personal assistant or executive assistant roleBackground in luxury services, private client services, or concierge rolesUnderstanding of insurance, healthcare, or financial services sectorsExperience working with high-net-worth or ultra-high-net-worth individualsFamiliarity with international business protocols and cultural sensitivitiesWorking ArrangementsPart-time position with flexible hoursHybrid working model with some in-person London meetings requiredOccasional availability for urgent matters outside standard hoursCompetitive compensation reflective of the high-calibre support required, salary based on FTE. £15-£21ph DOE