IT and Facilities Manager

IT and Facilities Manager Chancery Lane, London Full-time up to £40k Working Pattern: Hybrid – 3 days on-site (Tuesday–Thursday), 2 days remote (Monday & Friday) Reporting to: Finance and Office Manager Salary: Competitive, dependent on experience ________________________________________ About the Organisation Our client is a long-established, highly respected legal publishing and reporting body. With a central London office and a hybrid work environment, they play a vital role in supporting the legal profession through the dissemination of case law and legal materials. They offer a collaborative and people-focused culture, with a strong commitment to quality and public service. ________________________________________ The Role We are seeking a proactive, people-oriented IT and Facilities Manager to join a small but busy finance and operations team. You will act as the bridge between staff, the organisation, and third-party suppliers—ensuring smooth IT delivery and safe, effective office operations. This is a hands-on, varied role ideal for someone who thrives on problem-solving, enjoys engaging with stakeholders at all levels, and is comfortable balancing both strategic planning and day-to-day operational support. ________________________________________ Key Responsibilities IT Management & Support • Act as the internal lead for IT across the organisation • Manage third-party IT providers and ensure a robust, secure system • Provide support for systems including Office 365 and SharePoint • Lead IT training and staff development • Ensure data protection and cybersecurity protocols are in place Facilities Management • Oversee office maintenance and all facilities-related contracts • Ensure statutory compliance with health and safety regulations • Manage key holder responsibilities and site access • Liaise with service providers (cleaning, HVAC, alarms, etc.) Strategic and Operational Delivery • Develop and manage annual plans for IT and Facilities • Identify risks and maintain the operational risk register • Report on projects and performance to senior leadership • Contribute to continuous improvement across systems and services ________________________________________ Candidate Profile Essential: • Educated to degree level and Microsoft Certified • Significant experience with Office 365 and SharePoint • Strong knowledge of IT security and data protection • Demonstrated experience managing third-party suppliers • Excellent communication and interpersonal skills • Proven ability to train and support non-technical users • Strong organisational and problem-solving skills • Willingness to work flexibly, including occasional out-of-hours work Desirable: • ITIL (minimum Foundation Level) • PRINCE2 certification or equivalent project management experience ________________________________________ What’s on Offer • A hybrid working structure promoting work-life balance • The opportunity to work within a mission-driven, professional environment • A role where you can make a visible impact across IT and operations APPLY TODAY!