Future Business Operations Apprenticeship

Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2)

In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3.

Daily Responsibilities:

Rotate around the production facility with day-to-day tasks assisting operators Monitor performance data and suggest improvements to increase efficiency Participate in 5S workplace organisation activities Complete training modules and assessments as part of your qualification Maintain accurate production records and report deviations

Year 2/3 – Business Administrator Apprenticeship (Level 3)

In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company.

Daily Responsibilities:

Provide administrative support, including preparing reports, managing files, and handling internal requests Support business process improvement projects by applying your LEAN knowledge to administrative tasks Coordinate internal meetings, agendas, and documentation Assist with purchase order processing, data entry, document control, stock control and sales order processing Handle communications professionally and maintain confidentiality

Training:

We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications.

Year 1: LEAN Manufacturing Operative – Level 2

Key Learning Areas:

Introduction to manufacturing processes and production systems Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time) Understanding of health & safety, quality assurance, and standard operating procedures Practical problem-solving and root cause analysis Use of hand tools, machinery, and quality control systems Teamwork and communication within a manufacturing environment

Year 2/3: Business Administrator – Level 3

Key Learning Areas:

Office administration and organisation Business communication and professional correspondence Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software) Record management, reporting, and scheduling Understanding internal processes and workflow efficiencies Customer service and stakeholder engagement

Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan.

You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.

Training Outcome:

The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified.  

Employer Description:
Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement. As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.

Working Hours :
8.00am - 4.30pm, Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working