Business Admin Apprentice

The main purpose of this job role is to provide administrative support across Cheshire Fire and Rescue Service, helping ensure the smooth and effective operation of our departments.

Your main duties will include:

Handling telephone, email and in-person enquiries Maintaining accurate records and electronic filing systems Supporting the organisation of meetings and events Preparing reports, presentations, and correspondence using Microsoft Office Ordering stationery, supplies and refreshments using the Service’s ordering system Providing a professional, customer focussed approach to both internal and external customers Providing excellent customer service to internal and external contacts

If you’re enthusiastic about developing your career, keen to work in a professional and community-focused organisation, and ready to learn in a supportive environment - we encourage you to apply.

Training:

As part of this apprenticeship, you will:

Complete a Level 3 Business Administration qualification Receive guidance and support from experienced colleagues Have dedicated time during the working week for training and coursework Attend Warrington and Vale Royal College one day per week for 12 weeks, from January 2026 Be responsible for travel to and from college (with expenses covered by the Service)

Training Outcome:
Temporary fixed term contract for 18 months. The apprentice will be able to apply for any other suitable roles within the service

Employer Description:
We are a highly professional, fully inclusive organisation that values, supports and offers growth to our staff whatever their role. We engender a working environment where everyone can be themselves. Our core values amplify our ethos: • Be inclusive by acting fairly with integrity, respect and without prejudice. • Do the right thing by holding each other to account for ensuring high standards of professionalism in everything we do. • Act with compassion by being understanding and offering help to each other and to our communities with warmth, patience and kindness. • Make a difference by making an impact on our organisation and in our communities in whatever ways we can for as many people as we can. • Our core values underpin and support the National Fire Chiefs Council Core Code of Ethics Cheshire Fire and Rescue Service is managed by Cheshire Fire Authority. The Authority comprises councillors from our local communities of Cheshire, Halton and Warrington. The councillors make decisions on things like policy, finance and resources. The Service is led by the Chief Fire Officer and the Service Management Team. We have 28 fire stations staffed in a number of different ways to reflect local risks and demands, three community safety (home safety) centres, three community fire protection (business safety) offices, a safety centre in Lymm, an operational training centre and workshops at our Sadler Road site in Winsford along with a joint headquarters facility with Cheshire Constabulary in Winsford. Our emergency call handling function is provided by North West Fire Control, based at Lingley Mere in Warrington. North West Fire Control is a collaboration between four fire and rescue services providing a control room operation for Cheshire, Cumbria, Greater Manchester and Lancashire. We respond to emergency incidents across the four unitary council areas of: • Halton • Warrington • Cheshire East • Cheshire West and Chester What do we do? We respond to all emergency calls from the public for assistance. Many emergency calls, however, are not to fires but to incidents where members of the community are trapped in vehicles following road traffic collisions, trapped in machinery, or trapped in less life threatening circumstances as well as being called to chemical spillages and toxic emissions. We also deal with many other domestic situations such as flooding, storm damage, people unable to gain access to premises, animals in distress etc. Along with dealing with incidents we also provide community safety advice, which help us to reduce risks and to improve the lives and safety of Cheshire’s residents and businesses.

Working Hours :
Will most likely be 09:00 - 17:00, Monday to Friday. However, this is a full time post and the successful applicant will need to work flexibly.

Skills:
Communication skills,IT skills,Organisation skills,Number skills,Team working,Willing to learn,Literacy